August, 2025

Incident Updates

Thursday, July 31st
No Incidents
Friday, August 1st
No Incidents
Saturday, August 2nd
MAINTENANCE
Looking Glass
MAINTENANCE
VPS2
MAINTENANCE
VPS1
MAINTENANCE
VPS Control Panel
MAINTENANCE
Dedicated Control Panel
MAINTENANCE
NS1

Updates

  1. Please be advised that we will be performing critical infrastructure upgrades on Saturday, August 2nd, between 10:00 AM and 5:00 PM CST. A complete service outage is expected for approximately 1–3 hours during this window as we will need to power down our equipment.

    We appreciate your patience and understanding.

Sunday, August 3rd
No Incidents
Monday, August 4th
No Incidents
Tuesday, August 5th
No Incidents
Wednesday, August 6th

Updates

  1. RESOLVED

    The issue is resolved.

  2. INVESTIGATING

    We are currently experiencing a service outage that began around 1:40 AM CST. Our team has investigated the issue and identified the root cause to be with our upstream provider.

    We are in active communication with the provider, and their engineers are working to resolve the issue as quickly as possible. Unfortunately, since this issue lies outside of our infrastructure, we are awaiting their fix before full service can be restored.

    We understand the inconvenience this may cause and sincerely appreciate your patience and understanding during this time. We will continue to provide updates as we receive more information from the upstream provider.

    Thanks!